Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.

Information that you directly submit to us through our Services may include: contact details including your name, address, phone number, and email; order information including your name, billing address, payment confirmation, email address, and phone number; and customer support information you choose to include in communications with us.

We may also automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels and similar technologies, including device information, browser information, network connection information, and your IP address.

Finally, we may obtain information about you from third parties, including vendors and service providers who support our Site and Services, such as Shopify, and our payment processors.

We use your personal information to provide you with the Services, including to process payments, fulfill orders, send notifications related to your account or purchases, and manage your account.

We may also use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, text message, or postal mail.

We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity, and to provide customer support and improve our Services.

Like many websites, we use cookies on our Site to power and improve our Site and Services, to remember your actions and preferences, and to run analytics. Most browsers automatically accept cookies by default, but you can choose to remove or reject cookies through your browser controls.

Our website recognizes the Global Privacy Control (GPC) signal, which enables you to opt out of certain uses or disclosures of your information.

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment and other legitimate purposes, including vendors who perform services on our behalf (such as payment processing and customer support), business and marketing partners, and as required to comply with legal obligations.

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites.

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on factors such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, or resolve disputes.

Depending on where you live, you may have rights in relation to your personal information, including the right to access, delete, correct, or receive a copy of your personal information, restrict or object to our processing of it, and withdraw any consent you've previously provided. You may exercise these rights by contacting us using the details below.

We will not discriminate against you for exercising any of these rights.

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

Please note that we may transfer, store, and process your personal information outside the country you live in. Your personal information is also processed by staff and third-party service providers and partners in these countries.

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@ovldcampers.com or contact us at 21414 29th Avenue South, SeaTac WA 98198, United States.